Terms and Conditions BBetika — Complete Platform Usage Guide

Welcome to BBetika. This Terms and Conditions document ("Agreement") is a legally binding agreement between you ("Member" or "User") and BBetika ("Platform", "We", "Company"). This Agreement governs your use of the bbetika.pro website, the BBetika mobile app, and all related services we provide.

By registering an account, accessing, or using any part of the BBetika platform, you confirm that you have read, understood, and agreed to be bound by all terms and conditions contained in this document. If you do not agree with any part of this agreement, please cease using our platform immediately.

BBetika reserves the right to amend, add, or update these terms at any time. Changes take effect immediately upon publication on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms. You are encouraged to review this page periodically.

To register and use the BBetika platform, you must meet the following eligibility requirements at all times:

• At least 18 years old or the higher minimum legal age for gambling in your jurisdiction of residence.
• Not a citizen, resident, or individual located in a jurisdiction where access to online gambling platforms is prohibited or restricted by local law.
• Having full legal capacity to enter into binding agreements.
• Not an employee, contractor, or immediate family member of a BBetika employee or affiliated company.
• Never had an account closed at BBetika due to fraud, terms violations, or other harmful activity.

BBetika reserves the right to request age and identity verification at any time. Members who fail to verify their eligibility may face account suspension or closure, and any remaining balance may be subject to further review before a withdrawal is permitted.

Each member is only permitted to hold one active account at BBetika. Multiple account registrations by the same individual — including using different names, phone numbers, email addresses, or payment methods — are strictly prohibited and constitute a serious violation of these terms.

During registration, you are required to provide accurate, current, and complete information including your full name, date of birth, a valid email address, and phone number. BBetika may request additional verification documents at any time as part of the Know Your Customer (KYC) process, including:

• A valid copy of your national ID card or passport
• Proof of current address (utility bill or bank statement not older than 3 months)
• Verification of payment method used
• Any other information deemed necessary by BBetika

Until the KYC process is fully completed, certain account function limits may apply, including withdrawal limits. BBetika is not responsible for any delays caused by a member's failure to submit the required documents on time.

BBetika supports a wide range of deposit and withdrawal methods suited for users in Malaysia, including online banking, local e-wallets, and instant bank transfers. All financial transactions are processed through a secure system with full encryption.

Regarding deposits: Funds deposited into a BBetika account may only be used for betting purposes on the platform. BBetika does not act as a money storage facility and does not offer any interest on account balances.

Regarding withdrawals: Withdrawals may only be made to the same payment method used for the deposit, or to a bank account in the same member's name. BBetika reserves the right to request additional verification before approving withdrawals, particularly for large amounts or accounts that have not completed full KYC.

• Standard withdrawal processing time is between 30 minutes and 24 hours, depending on your VIP tier and payment method.
• VIP Diamond members enjoy withdrawals processed within 30 minutes during operating hours.
• BBetika reserves the right to hold withdrawals that trigger automatic security checks.
• Any suspicious withdrawal attempts may be reported to the relevant authorities.

BBetika offers its members a variety of bonuses and promotions from time to time. All such offers are subject to specific terms stated in each respective promotion, and those terms form part of these general terms and conditions.

The general principles applicable to all BBetika bonuses are as follows:

• Each bonus has a minimum wagering requirement that must be met before any withdrawal from that bonus is permitted.
• Only one promotional bonus may be used at a time unless otherwise stated.
• Bonuses cannot be transferred between accounts or converted directly to cash.
• BBetika reserves the right to void bonuses obtained through methods that violate the terms, including the use of multiple accounts or collusion between players.
• Bonus validity periods are stated in each promotion's terms. Expired bonuses will not be extended.

All games offered on the BBetika platform must be played in accordance with the established rules. BBetika uses a Random Number Generator (RNG) technology that has been certified by an independent body to ensure every game is fair and random.

The following actions are strictly prohibited when using the BBetika platform:

• Using automated software, bots, or systems designed to gain an unfair advantage in games.
• Exploiting bugs or technical vulnerabilities in games. Any bugs discovered must be reported to customer support immediately.
• Colluding with other players to manipulate game outcomes, particularly in Live Casino games or sports betting.
• Using insider information or unauthorized access to gain an advantage in betting.

Any winnings obtained through means that violate these rules will be voided, and the account in question may be suspended or closed. BBetika reserves the right to withhold withdrawals while an investigation is in progress.

BBetika is a platform that respects all its users. We expect all members to interact in a polite and respectful manner, especially in games involving communication with other players or live dealers.

The following behaviour is not accepted on the BBetika platform and may result in warnings, suspension, or account closure:

• Abusive, threatening, or harassing language directed at other players, dealers, or BBetika staff.
• Filing false claims or unfounded accusations against the platform or its staff.
• Spreading false information about the BBetika platform on any media channel.
• Attempting to access another member's account without authorisation.
• Using the platform for purposes other than legitimate entertainment.

BBetika reserves the right to suspend or close any member's account at any time, with or without prior notice, if there is evidence or reasonable suspicion that the member has violated any part of these terms and conditions.

Members may also request voluntary account closure at any time by contacting the BBetika customer support team. In the case of voluntary closure, any valid remaining funds will be processed for return within the stipulated timeframe, subject to standard withdrawal conditions.

BBetika provides its platform "as is" and makes no express or implied warranties regarding uninterrupted service, data accuracy, or fitness for a particular purpose. BBetika is not liable for:

• Financial losses resulting from wagering or gaming outcomes.
• Service disruptions due to scheduled or unexpected technical maintenance.
• Losses arising from internet connectivity failures on the member's end.
• Any indirect, incidental, or consequential damages related to the use of the platform.

However, BBetika is committed to resolving all valid complaints promptly and fairly. We have a formal complaints process accessible through our customer support team.

BBetika reserves the right to modify, add, or remove any part of these terms and conditions at any time without prior notice. However, we will endeavour to inform members of material changes via their registered email or in-platform notifications.

The "Last Updated" date at the top of this document will be updated whenever changes are made. Continued use of the BBetika platform following any amendments constitutes full acceptance of the updated version of the terms.

BBetika takes our responsibility towards members' wellbeing very seriously. We believe gambling should be viewed purely as a form of entertainment, not as a source of income or a way to resolve financial difficulties.

The BBetika platform provides the following self-control tools to help members play responsibly:

• Daily, weekly, and monthly deposit limits that members can set themselves.
• Loss limits to cap the amount that can be lost within a given period.
• Option to take a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Long-term self-exclusion for members who require an extended break.

If you or someone you know has a gambling problem, please visit the Responsible Gaming for more information and professional support resources.

If you have any questions, concerns, or complaints regarding these terms and conditions or the use of the BBetika platform in general, our team is ready to assist you through the following channels:

• Live Chat: Available 24/7 directly on the BBetika platform — the fastest way to get immediate assistance.
• Email: [email protected] — for enquiries requiring more detailed clarification or document attachments.
• FAQ Page: Visit FAQ page for answers to the most frequently asked questions by members.

BBetika is committed to responding to all enquiries thoroughly and within a reasonable timeframe. Your satisfaction and trust are our top priority.